Refund policy

Currently, this store is used as a platform to promote our goods, they can not be ordered directly through the store. If you are interested in our products, please contact us by phone or e-mail.

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

 

NTH Stapelfeldt - Yeterian

Wolfgang Stapelfeldt

Thurower Str. 2

19217 Groß Molzahn

E-Mail: info|at|nth-hamburg.de

Telefon: 0174 1630232

 

To exercise your right of withdrawal, you must send us by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

You must return or hand over the goods to us (NTH - Stapelfeldt - Yeterian, Wolfgang Stapelfeldt, Thurower Str. 2, 19217 Groß Molzahn) without delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract.

The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
 
If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

The right of withdrawal does not apply if the legal transaction can be attributed to your commercial or professional activity.